Job Description

• Respond promptly and effectively to user inquiries via phone, email, or in-person support.
• Troubleshoot, diagnose, and resolve a wide range of hardware and software issues.
• Maintain and repair computer equipment, peripherals, and software applications.
• Set up and configure desktops, printers, and user accounts.
• Perform routine computer maintenance tasks like installing updates and ensuring system stability.
• Assist with software and hardware upgrades to optimize performance.
• May participate in network testing to diagnose hardware/software related problems.
• Prepare data reports and presentations as needed.

Job Requirements

• Ability to troubleshoot common hardware/software issues.
• Bachelor's degree in Information Technology a plus
• 6months to 1 year as a IT Support Officer
• Ability to follow instructions and work autonomously, but also able to recognize when to ask for help.
• Ability to meet deadlines and adjust to changing priorities.
• Ability to quickly gain new skills and knowledge when faced with new challenges.
• Must have a good command of English communication both in writing and speaking.

Source: Froxjob

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