Qualifications and Experience:
Bachelor’s degree in computer science or equivalent with Minimum 2 years or more experience in providing direct IT support to users in a medium to large Windows Server 2012/2016/2018 LAN environment. Practical Experience on standard software & hardware installation/maintenance and troubleshooting is a must. The IT Associate should have Strong Knowledge in different types of Operating System and Common IT Applications. MCP, CompTIA A+ /Network + Certification(s) will be considered added advantage.
Skills and Competencies:
- Proficiency on IT Customer Service.
- Good planning & organizing skill for IT support
- Working knowledge on network component installation and troubleshooting.
- Effective problem-solving skill for common IT applications, hardware, and internet-email troubleshooting
- Efficient time management skill and stress tolerance capability
- Good knowledge on systematic documentation on IT services and components
- Working knowledge on IT equipment pool management system, on vendor liaisons and monitoring repair of IT equipment, and maintenance and warranty claim activities.
- Phone call support
- Good verbal and written communications skills.
Job Detail Expired
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Job Type :
Full Time
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Salary :
Not Disclosed
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Experience :
2 - 3 (Years)
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No. of Vacancy :
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Min. Education :
Bachelor Degree
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Last Date to Apply :
July 4, 2023