Requirement Skills:

Some essential skills and traits for an IT and Network Support Officer include identifying the right tools to monitor, alert, escalate, manage tickets and orchestrate custom business workflows; staying calm under pressure; having good documenting habits; listening well; having troubleshooting ability; triaging and prioritizing; quick thinking and action. In-depth knowledge of network infrastructure, architecture, connectivity, and security is also important.

• Graduate from any IT Program
• Good knowledge of Linux and Windows Server Administration
• Good knowledge of Computer Network
• The ability to think logically 
• Good memory of how software and operating systems work 
• Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution 
• The ability to work well in a team 
• Problem-solving skills
• Strong customer focus
• The ability to prioritizes your workload 
• Attention to detail.

Source: Merojob 

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