Job Description

• Greet guests and visitors with a welcoming attitude.
• Handle check-in and check-out procedures efficiently.
• Respond to inquiries from guests regarding hotel facilities, services, and local attractions.
• Manage reservations through the booking system, ensuring accuracy and completeness.
• Process payments and maintain accurate records of transactions.
• Address guest concerns and resolve issues promptly and professionally.
• Coordinate with other hotel staff to ensure seamless guest experiences.
• Maintain cleanliness and organization at the front desk area.
• Assist with administrative tasks such as filing, data entry, and photocopying.
• Follow company policies and procedures at all times.

Job Requirements

• Bachelor's running or completed
• Must have a year of experience in related filed
• Previous experience in a customer service or hospitality role is desirable.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using computer systems and office software.
• Ability to remain calm and composed under pressure.

Source: Froxjob

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