Job Description:

• Welcome visitors, students, parents, and staff with a warm and courteous demeanor.
• Answer and direct incoming calls and handle inquiries promptly and efficiently.
• Maintain a well-organized and inviting reception area.
• Provide information about the college, its programs, and facilities to prospective students and visitors.
• Assist students and visitors in completing necessary forms and documents.
• Handle student inquiries and direct them to appropriate college resources.
• Assist in scheduling appointments, meetings, and interviews for college staff and faculty.
• Communicate effectively with students, parents, faculty, and other college staff.
• Handle email correspondence and phone calls in a professional manner.
• Maintain and update student and visitor records and databases.
• Ensure confidentiality and accuracy of all front office documentation.
• Monitor the entry and exit of individuals to ensure campus security protocols are followed.
• Act promptly in case of emergencies and follow established safety procedures.

Job Specification:

• Bachelor’s degree in a related field
• At least 2 years of experience as a Front Office Executive or similar role.
• Exceptional verbal and written communication skills.
• Proficiency in MS Office applications and basic computer skills.
• Customer-oriented with a positive attitude and pleasant personality.
• Ability to maintain composure and professionalism under pressure.
• A sense of responsibility and dedication to providing excellent service.
• Applicant must have a minimum height of 5.4 feet.
• Strong organizational and multitasking abilities.
• Excellent interpersonal skills.
• Fluency in English is a must.

Source: Kumarijob

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