Other Specification

• Proven experience as front desk representative
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.

Job Description

• Greet and welcome guests, parents, school dignitaries, school visitors and other stakeholders as soon as they arrive at the office
• Operate the school’s main telephone, transferring calls, or taking and delivering messages as appropriate
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Update calendars to schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
• Maintain the record of the visitors to school entry system and submit to the principal on day-to-day basis.
• Managing the school’s main inbox, replying, forwarding messages and making appointments for staff as appropriate
• Recording, stamping and posting outgoing mail
• Assisting in the maintenance of the school’s filing and archiving systems
• General clerical and administrative tasks such as photocopying, printing, faxing, laminating etc.

Source: Merojob

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