Other Specification:

• Bachelor's degree in any field of study.
• Minimum 1 year experience as a front desk representative, agent or relevant position.
• Excellent knowledge of MS Office (especially Excel and Word)
• Excellent active listening and communication skills.
• Knowledge of office management and basic bookkeeping.
• Experience with counseling principles, techniques, and practices as applied to admission conversions.
• Ability to work independently with minimal supervision.
• Converting the leads as admissions.
• Building a relationship of trust and respect with the students.
• Patient, friendly, and accommodating personality.
• Social perceptiveness and an understanding of body language.
• Excellent interpersonal skills.
• Good organizational and multitasking abilities.

Job Description:

• Greeting and welcoming students, parents and other visitors as front desk executive of the Institute.
• Handling all the inquiries from visitors i.e., students as well as parents and answering questions about the institute's admission process, fee structure and other related queries.
• Providing counseling to the students, parents about the institute and converting them to admissions.
• Ensuring that the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Managing the process of admission right from the point of a walk-in or telephonic enquiry to the final admission.
• Handle student management by ensuring proper record-keeping, maintaining student attendance records, and fees register.
• Manage cash by ensuring proper recording and management of all transactions and preparing bank deposits.
• Handle fees collection by coordinating with parents and students, maintaining records, and generating fee receipts
• Handling all admission duties, maintaining admission records, and following up with applicants.
• Managing all other general administrative duties such as maintaining office supplies, coordinating office activities and other tasks.

Source: Merojob

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