RESPONSIBILITIES AND DELIVERABLES:

• Reporting to management and performing administrative duties.
•  Keeping the reception area tidy and observing professional etiquette.
• Welcoming and assisting visitors in a friendly and professional manner.
• Answering telephone calls, as well as screening and forwarding calls.
•  Scheduling and confirming appointments, meetings, and events.
• Check, sort and forward emails.
• Management of office and program logistics.
• Handling basic inquiries and sorting mail.
• Monitor office supplies and place orders when necessary
• Keep updated records and files Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)
•  Copying, scanning, and filing documents.
• Performing other administrative tasks, if required.

QUALIFICATIONS AND SKILLS:

•  Preferably bachelor’s degree in business administration, business studies, social science or any other relevant field; additional qualifications will be a plus
• Proven experience as a front desk representative, agent or relevant position
•  Proficient in Nepali and English (oral and written)
• Good organizational and multi-tasking abilities
• Problem-solving skills
• 1-2 years of experience in a similar role
•  Exceptional ability to create a welcoming environment.
• Experience in answering and screening calls, as well as scheduling appointments.
• Ability to observe office etiquette and maintain a professional appearance.
•  Experience working with spreadsheets, and emails, including Microsoft Word, Excel, and Outlook
•  Working knowledge of printers, copiers, and scanners.
•  Excellent interpersonal and communication skills.
• Formal qualification in office administration, secretarial work, or related training is an added bonus.
• Preferably has two-wheeler license.

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