Job Description
- Own and Drive Entire FM operations with close coordination with Sort, Last Mile and Different 3rd Party Logistics Company
- Work on Different Local and Regional Key Projects related to First Mile operations
- Maintaining and Improving First Mile KPI such as Lead Time, Productivity and work out on reducing Loss and Damages
- Manage and Oversees the different Daraz Drop off Stations, First Mile Fleet and provide resolution and concerns raised by Drop off In charge.
- Provide Key insight to Upper Management for Decision-Making
- Conduct different Skill Matrix training For First Mile Team and First Hero’s with Close coordination with Learning and Development Team
- Provide routine training to the team regarding the SLA and FM operational Process
- Inter functional coordination with Commercial and Customer Support Team needed to address the different day-to-day issues regarding sellers and Buyers complains.
- Monitoring the First Mile operations performance such as Pick up performance, Seller Return Performance and Customers returns Pickups Performance to ensure better seller and Customer Experience.
- Overseeing 5s and 6s implementation of the facility and ensure SOPs are implemented without fail.
Requirements
- Bachelor in relevant field with at least 2 yrs of experience
- Strong Verbal and Communications Skills
- Proficient in Microsoft Office
- Excellent Critical thinking and analysis skills.
- Must of Accountable for Targets and Projects
- Strong Team Management Skills.
Competencies
- Decision-making
- Analytical
- Communication
- Initiative
- Team Player
Benefits
- International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.
- A platform to learn from Alibaba’s world-leading ecosystem
- Rigorous training and exposure in team management, leadership, business analytics, and operations.
- An opportunity to train the next generation of business leaders
- Competitive salary and incentive package
- Health & Medical insurance.
Job Detail Expired
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Job Type :
Full Time
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Salary :
Not Disclosed
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Experience :
2 - 3 (Years)
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No. of Vacancy :
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Min. Education :
Bachelor Degree
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Last Date to Apply :
December 24, 2023