Other Specification

• Studied BSHM
• From Hospitality background
• Fluent in English.
• Possess a friendly demeanor with strong abilities to communicate and handle clients.
• Ability to follow instructions and report to any senior manager when required.
• Minimum of 2 years of experience in the tourism industry.
• Familiarity with hotel management software.
• Demonstrated ability to work effectively within a team.

Job Description

The F&B Team Leader is responsible for leading the hotel's food and beverage team and reporting to the F&B Manager, guaranteeing top-notch service and guest satisfaction. This role involves directing and guiding a team of service staff, ensuring effective restaurant operations, and working closely with the culinary team and senior managers.

Responsibilities

• Follow instructions and report to the F&B manager
• Direct the F&B team during shifts when the Manager is not present to guarantee prompt and superior service.
• Liaise with the F&B Manager to deal with any issues or managing of inventory and stock control when the manager is not present.
• Coordinate with the culinary team for accurate and timely order delivery.
• Address and resolve guest feedback and issues in regards to food and service.
• Educate and guide new and existing team members of their duties and responsibilities when required.
• Ensure the dining area setup aligns with the hotel's service standards.
• Contribute to the planning and coordination of events or special dining experiences.

Source: Merojob

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