F & B Executive/Supervisor (service)

Job Responsibilities:

• Plan, forecast and execute food and beverage orders
• Process customer complaints patiently
• Check food and beverage supplies and place orders when needed
• Track and order shipments
• Oversee and supervise the welcoming of Guest
• Organize all documentation for shift work on a daily basis including pre-shift reports, daily
• Ensure all staff are meeting all established standards of service. Monitor and test service skills of staff, retrain and reinforce all standards on food and quality and service details daily.
• Monitor and maintain the cleanliness of dining rooms and work areas; communicate issues of safety, cleanliness, or malfunctions to appropriate departments; manage maintenance/safety issues to completion.
• Communicated with and that staff is consistently trained and well-motivated.
• Attend Inter-departmental meetings to ensure good cross-communication between departments.

Qualifications:

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2-3 years of work experience.
• Good operational, administrative, and interpersonal skills are a must.

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