Job Summary: Duty Officer is responsible for hands on floor management of Facility with supervision of CSA & Logistic.

Job Title:     Duty Officer

Location:     QFX Cinemas- Bhaktapur

Reports To:   Facility Manager

Total Compensation:  25K Gross Monthly

Tenure: 2 years (renewable).

Aptitude / Interests:

• Is proactive and energetic
• Modern and inclusive work culture
• Tech Savvy.

Professional Pre-requisites:

• 2 years of work experience in Hospitality Management in entry / junior mid-level
• Able to manage staffs and shifts
• Basic technical knowledge about machinery and equipment
• Documentation skills to maintain institutional knowledge.

Areas of Responsibility:

• Ensures proper functioning and monitors condition and servicing of machinery and equipment.
• Ensures proper condition of theater assets like seats, 3D glasses, RO water, projection sound and visual, food display machines and items for the better customer experience.
• Plans and manages meetings of internal staffs, housekeeping and security.
• Prepares duty roaster of staffs and manage them in rush hours.
• Directs staffs for cleaning and maintenance to ensure hygiene and safety.
• Assists in preparing monthly and daily sales report to compare with data from ticketing software.
• Assists in training the internal and outsources staffs to ensure the quality customer service.
• Monitors the smooth operation of entire services provided to the guests to enhance the movie-going experience and respond appropriately to crisis.

Preferences:

• Bachelor’s Degree in Hospitality Management 
• Male candidates are highly encouraged to apply.

Note: The candidate should be willing to work on Saturdays and Public Holidays.

Source: Merojob

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