Job Description

• Use MS excel extensively for the operations of the data where required
• Run Mass Uploads on system (Aligned with performance and operations teams’ status updates)
• Support Data operation and extraction using different data tools to compile, clean and analyze data to support transport team
•  Co-ordinate with Sort, Warehouse, First Mile and Cross border team to get the required data for handover and reporting
• Work closely with logistics partner to share handover data and packages on a daily basis and to ensure the details shared are precise
• Communicate with CS and Logistics partner over a given system to check the status of the pending packages and update to respective team
•  Compile and prepare daily packages assigned report and backlog report for the packages assigned to logistics partner.

Requirements

• Preferred experience in CRM, or Operations
•  Strong interpersonal, research and analytic skills
•  Basic SQL knowledge would be a plus
• Relevant experience with a known organization
• Minimum intermediate degree.

Competencies

• Technical
• Analytical
•  Communication
•  Initiative
•  Team Player
• Stakeholder Management
• Creativity and Innovation
•  Soft skills and systems knowledge
• Problem Solving

Benefits

• International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.
•  A platform to learn from Alibaba’s world-leading ecosystem
• Rigorous training and exposure in team management, leadership, business analytics, and operations.
• An opportunity to train the next generation of business leaders
• Competitive salary and incentive package
• Health & Medical insurance.

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