To excel in this role, we are looking for individuals with the following qualifications and skills:

• Bachelor's degree in a relevant field or equivalent practical experience.
• Prior experience in a customer service or related role, preferably in the travel industry.
• Excellent communication skills in written and spoken English.
• Strong interpersonal skills with the ability to build rapport and provide a personalized customer experience.
• Knowledge of travel booking systems and online reservation platforms.
• Proficiency in using computer applications and multitasking in a fast-paced environment.
• Flexibility to work in shifts, including weekends and holidays.

Source: Merojob

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