Other Specification:

• Bachelor's degree or equivalent experience 
• 1+ years of proven customer service experience 
• Excellent verbal and written communication skills 
• Ability to multitask and work in a fast-paced environment 
• Strong problem-solving skills 
• Ability to work independently and in a team environment 
• Proficient in Microsoft Office and other customer service software 
• Ability to remain calm and professional under pressure,

Responsibilities: 

• Answering customer inquiries via phone, email, and chat in a timely and professional  manner 
• Providing customers with product and service information 
• Resolving customer complaints and issues 
• Maintaining accurate customer records in our database 
• Collaborating with other departments to ensure customer satisfaction
• Staying up-to-date with product and service knowledge 
• Providing feedback to management to improve customer service processes and  procedures.

If you are a people person with a passion for providing excellent customer service, we  encourage you to apply for this exciting opportunity.

Source: Merojob

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