Job Description:

• Call foreign clients .
• Manage large amounts of inbound and outbound calls in a timely manner.
• Follow communication “scripts” when handling different topics.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
• Seize opportunities to upsell products when they arise.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Frequently attend educational seminars to improve knowledge and performance level.
• Meet personal/team qualitative and quantitative targets.

Job Specification:

• Should be fluent in English.
• Should manage your own transportation.
• Should be comfortable with the timing.
   

Working Days: 6 days/week (Monday - Saturday).

Working Hours : 8.00 PM/ 5:00 AM. including 1 hour break (Non-negotiable).

Source: Kumarijob

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