Customer Service Representative (Call Center)
LIGHTICA TECHNOLOGY PVT. LTD.
Bodhigram, Lalitpur, Nepal
Job Description:
- Call Australian clients and pitch Government-subsidized products.
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Frequently attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.
Job Specification:
- Should be fluent in English.
- Should manage your own transportation.
- Should be comfortable with the timing.
Notes :
- Income: Salary + Attractive incentive earnings.
- Working Days: 5 days/week (Monday -Friday).
- Working Hours : 04: 00 AM/05.00 AM (Morning)- 12.00 PM/01:00 PM (Afternoon) including 55 mins break (Non-negotiable).
- Female candidates are highly encouraged to apply.
- Great opportunity for those who are preparing for the IELTS exam as it would help you to improve your communication skill.
Source: Kumarijob
Job Detail Expired
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Job Type :
Full Time
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Salary :
20000 - 15000(NPR )
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Experience :
0 - 1 (Years)
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No. of Vacancy :
10
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Min. Education :
10th
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Last Date to Apply :
March 6, 2023