Customer Service Representative (Call Center)

LIGHTICA TECHNOLOGY PVT. LTD.
Bodhigram, Lalitpur, Nepal

Job Description:

  • Call Australian clients and pitch Government-subsidized products.
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets.

 

Job Specification:

  • Should be fluent in English.
  • Should manage your own transportation.
  • Should be comfortable with the timing.

 

Notes : 

  • Income: Salary + Attractive incentive earnings.
  • Working Days: 5 days/week (Monday -Friday).
  • Working Hours : 04: 00 AM/05.00 AM (Morning)- 12.00 PM/01:00 PM (Afternoon) including 55 mins break (Non-negotiable).
  • Female candidates are highly encouraged to apply.
  • Great opportunity for those who are preparing for the IELTS exam as it would help you to improve your communication skill.

 

Source: Kumarijob 


Job Detail Expired

  • Job Type :

    Full Time

  • Salary :

    20000 - 15000(NPR )

  • Experience :

    0 - 1 (Years)

  • No. of Vacancy :

    10

  • Min. Education :

    10th

  • Last Date to Apply :

    March 6, 2023


Contact Detail

Email :
Website : https://tinyurl.com/2eh6zz8h
Mobile :
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