Duties and Responsibilities:
Revenue Generation
- Develop sales network and price structure to attain targets and increase revenue including visit to the cargo agents
- Support and coordinate Cargo Manager to achieve revenue targets and execute sales contracts as required
- Help to generate revenue with perspective sales channels, product sales and offline sales development
- Conduct regular reviews of accounts’ performance and seek additional revenue opportunities from each account
- Assist in setting the annual revenue budget and Cargo Business Plan as required
- Manage the day-to-day client-servicing with customers to support revenue generation
- Collect, analyze and report market conditions, trends and activities weekly/monthly/yearly
- Provide best sales and customer service at all customer touch points to drive premium selling rates and regular business.
Cargo operations
- Supervise GHA for acceptance of cargo, loading cargo into the Aircraft, warehouse management and overall cargo handling
- Coordinate with Cargo Agents.
Partnerships and External Liaisons
- Assist the Cargo Manager to manage relationships with shippers, key industry trade partners and associations so that the Company’s interests are well represented
- Identify and give recognition to and earn the loyalty of our highest value customers, to retain their business.
Customer Service
- Support cargo reservations and bookings while providing exemplary customer service
- Provide vendor notifications for on time and delayed flights on daily basis
- Provide timely shipment status updates to customers
- Support the established performance targets through operational oversight and participation
- Implement customer service procedures to ensure customer satisfaction
- Safety, Security and Compliance
- Help to ensure compliance and conformance to all regulatory and internal safety, security, quality, and procedural requirements
- Undertake quality check programs established by Head Office and participate in audits as required
- Support Emergency and Accident role as and when required.
Qualification Requirements:
- Bachelor’s degree from a reputed university with minimum of 2 years’ experience in airline cargo sales
- Strong knowledge skills, trainings & experience of airlines and international airfreight industry
- Strong communication and client management skills
- Sensitive to confidential data and numbers
- Proven success record in setting and achieving goals
- Proficient in Microsoft Office usage
- Excellent Sales skills
- Well versed with flight/cargo operations.
Source: Merojob
Job Detail Expired
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Job Type :
Full Time
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Salary :
Not Disclosed
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Experience :
2 - 3 (Years)
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No. of Vacancy :
1
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Min. Education :
Bachelor Degree
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Last Date to Apply :
October 7, 2023