Job Description:

• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
• Building lasting relationships with clients and other call center team members based on trust and reliability.
• Utilizing software, databases, scripts, and tools appropriately.
• Making sales or recommendations for products or services that may better suit client needs.
• Taking part in training and other learning opportunities to expand knowledge of company and position.
• Adhering to all company policies and procedures.

Note: Working period is Early Morning Shift.

Job Specification:

• Good Communicational Skills
• Excellent English Speaking Skills (Australian & British Accent preferred)
• Academic Qualification: Bachelors (Graduate)
• No prior experience required (Freshers can apply)
• International Work Culture
• Fast and good learner
• Dedicated person towards work
• Extrovert person with outgoing personality.

Source: Kumarijob

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